K-Rauta / Raksa-stores
- Returns, reclaims and other issues concerning orders from Onninen, please contact asiakaspalvelu@onninen.com.
- Raksa-stores can make reclaims to their system.
K-Rauta / Profix-stores
- Delivery and warranty claims, please contact asiakaspalvelu@onninen.com
Email should include:
- Supplier Onninen's invoice number, for example 127352572, or Kesko's purchase order 19…
- EAN code, product name and reason for reclaim.
BtoB target sales: please contact project sales projekti.lvikes@kesko.fi or tel +358-204855070.
If purchase order includes Kesko's products, for further information please contact