KESPRO WAS THE FIRST FINNISH COMPANY IN THE GROCERY WHOLESALE TRADE TO RECEIVE THE ISO 9002 QUALITY CERTIFICATE
Kespro is part of Kesko’s Foodstuffs Division. Kespro is formed of nine wholesale delivery units and 25 cash & carry outlets in Finland (Kespro Ltd). In Estonia, Kespro operates two cash & carry outlets. Kespro is responsible for the sale of food and non-food products to HoReCa customers, service stations, kiosks, bakeries and industry. In 1999, its net sales amounted to about FIM 4.6 billion. Over 600 persons are employed by Kespro Ltd. The number of Kespro’s stock items is over 20,000 and that of customers over 20,000 as well.
The purpose is to certify all of Kespro’s HoReCa Wholesale units by the end of 2000. The certification of the wholesale delivery operations is part of the process of change and development that was started in the spring of 1999 when this unit was established. The purpose is to also certificate the cash & carry operations in the future.
ISO (International Organization for Standardization) is a worldwide association of national standardization organizations. The ISO 9000 quality certification gives a company and its customers assurance about that the management system meets the requirements of a certain internationally known system. The most important principles in this quality system are customer orientation and the assurance of continuous improvement. The compliance of a company’s operations with the standard is controlled regularly at intervals of 6 to 9 months.
Additional information:
Ari Virnes, Managing Director, Kespro Ltd, tel. +358 1053 22112.
Pirjo Terho, Manager of Office Administration, Kespro Ltd, tel. +358 1053 22110.
