K-trainee can motivate, suggest new ideas and question
K-trainee Taiju Jaatinen is excited about the active atmosphere in stores. She has noticed that by simply asking questions and telling about her own ideas she can liven up the staffs' day-to-day work. And as a result, both they and she learn new things. This is what Taiju has to say about her experiences as a K-trainee:
"At the beginning of June, I started as a Kesko Food K-trainee in K-market Ruoholahti. I was warmly welcomed but I soon realised that both the retailer and the staff had high expectations of me. So, it was clear from the start that respect could only be earned by a humble attitude and diligence. More than once, people have thought I am a retailer trainee, which, on the other hand, is flattering!
By now, I've also seen how a bigger store operates, as I worked in K-supermarket Munkki throughout September. Today, I tried mincing meat according to the instructions of a specialist, which was really exciting for a 26-year-old beginner!
Pride and motivation from work
I've been lucky to have had the opportunity to meet so many truly wonderful and professional people in such a short time. Changing from one store to the next has introduced an abundance of new faces to me. I've especially noticed how well the retailers have succeeded in selecting and training their staffs.
In my opinion, the expertise, level of service and activity of people working in K-stores are superior compared to the competition. People are motivated and enjoy their work, which also reflects on customers. I admit that it has also influenced my motivation. I'm proud to be able to say that I work in a K-food store.
Don't hesitate to ask
The induction of a trainee requires a lot from the store personnel, but my training has been patient and nice. I've been able to do a lot and my responsibilities have increased. It's been nice to see how I, as a new staff member, have also been able to bring something new to the daily work of the other staffs just by being myself, in other words, by asking questions and questioning things. In many cases, both they and I have learnt something new. I'm especially happy about it, because learning is my job. If I can teach something to others, I'm even happier. I still have a lot to learn and my path has only started, but I'm getting there at a good pace!
Next, I'll meet another group of new co-workers in an even bigger store, K-citymarket Koivukylä in Vantaa. The opportunities to receive as intensive training as this are few. Therefore, I feel really lucky and privileged to be able to work with such absolute retail professionals!"