Job satisfaction
A good working community is a prerequisite for the employees' wellbeing and excellent performance. Progress in this area is monitored in Kesko through a regular personnel survey evaluating management quality.
The annual personnel survey plays a key role in measuring the quality of working community and leadership, and the internal employer profi le. The survey is conducted with the same content across Kesko and its chains' stores.
Results of personnel survey
Excluded from the survey were Senukai, Indoor Group SIA and the K-market service station stores. In 2009, 72.3% of the employees in the participating Kesko Group companies responded to the survey.
The total number respondents was 11,452 (11,282), or 72.3% (68.8%) of the personnel of the participating companies. The response rate in Finnish units was 73.5%, while in the other countries it varied between 51.6% in Sweden to 83.1% in Estonia.
Long-term absences are excluded from the survey. The active leverage of the survey results in practical managerial work and the effi cient implementation of concrete development actions are of essential importance.
According to the survey results, equality was considered to be good, improving year after year. Commitment to Kesko and the own unit continued to strengthen, whereas the internal employer profi le, the leverage of development discussions and the use of personnel survey results were seen as improvement areas.
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