New technology to support management of personnel wellbeing at Kesko

K Group has long been systematically developing procedures and services to support the wellbeing of its employees. Greater emphasis will now be placed on management with data to improve wellbeing. The goal is improved prediction of risks to wellbeing and tackling challenges related to wellbeing at an even earlier stage.

At the start of this year we launched a project to build a new system to support the management of personnel wellbeing at Kesko.

“Overall, the working capacity of our personnel is very good. Nevertheless, as a large company and as the most sustainable trading sector company in the world, we always want to improve and to ensure that we are as proactive as possible. The new system that is being built and the development of working capacity management processes will help us to manage our employees’ wellbeing more systematically,” says Katriina Ahtee, K Group’s Director of OHS and Wellbeing.

Kesko is carrying out this technology project in collaboration with Sofor, which has solid experience in the digitalisation of workplace wellbeing and occupational safety processes. Realtime data that is available in one location and notifications sent by the system help managers address the challenges of workplace wellbeing sufficiently early and prevent prolonged sickness absences and also offer versatile solutions that support working capacity before it is too late.

“In this project, we combine our strong working capacity process expertise with the latest technology. Sofor’s solutions have supported such processes for a long time and we are a leading specialist in their digitalisation. The AI solutions we have developed will also lead to new types of procedures. Managers’ work will be made easier with automated routines. On the whole, the solution is based on a versatile platform where occupational health care and insurance companies are engaged in a targeted and efficient manner in the solutions that are required for the recovery of working capacity. The benefits for our customers, such as personnel wellbeing and reduction in sickness absences, are undeniable. It is great to be helping Kesko, the most sustainable trading sector company in the world, to improve its workplace wellbeing,” says Seppo Salo, Development Director at Sofor Oy.

Proactiveness is key

In K Group, as is the case in Finland in general, the most common causes of reduced working capacity are musculoskeletal disorders and, increasingly, mental wellbeing and mental health. In both cases, early and appropriate intervention play a key role in the recovery of working capacity and return to work.

“One basis for the project was to make our cooperation with both internal and external partners tighter. In the future we will make better use of the opportunities offered by AI and analytics in managing wellbeing and working capacity and in supporting the related decisions,” says Ahtee.

K Group supports workplace wellbeing in many ways. Kesko’s ‘K Well’ wellbeing model includes comprehensive occupational health services, various other health and wellbeing services, versatile training for managers and support for exercise and cultural hobbies. These services are complemented with innovative wellbeing experiments that make use of various digital opportunities.

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